Hardware Warranty

“Annexure B”

Hardware Warranty

Skyzer grants the Customer a non-assignable warranty that the components in the Equipment will be free from defects in materials and workmanship and will operate in the manner represented by Skyzer. Terminals are covered under this Hardware Warranty for a three (3) year period beginning from the Equipment’s purchased date and PIN pads are covered under this Hardware Warranty for a one (1) year period beginning from the Equipment’s purchased date. 

This warranty excludes:

• Any Equipment that has been removed, altered, repaired, or opened or has had its warranty seal broken by the Customer or any third party;
• Equipment that has had its serial number altered, defaced, or removed;
• Equipment that has been subjected to unusual physical, environmental, or electrical stress, including but not limited to:
  • Power surges or lightning strikes,
  • Fire,
  • Pest infestations,
  • Liquid spills or ingress, or
  • Physical impact.
• Any external and removable power supplies and/or mains cables included with or connected to the Equipment;
• The cost of any operating supplies; and
• The cost of refinishing or cleaning the Product or supplying materials for those purposes.

Where Equipment is returned to Skyzer and no fault is found, Skyzer may charge its standard service fee in respect of each of such Equipment.

Updated May 2023