The Payments industry can sometimes be a minefield of acronyms, industry jargon and complex definitions. Here are a few of the main terminologies you will hear within the Payments industry and an explanation of each to ensure you are fully informed. Acquirer Acquirer is the term give to the bank that enables you to accept [...]

Software Compliance is the term used to cover the management of the application software in the Skyzer terminal fleet, and ultimately, the ongoing security and compliance of the New Zealand payments industry. By way of background, in 2012 a number of important new requirements were introduced into the New Zealand payments market around ensuring that EFTPOS [...]

Terminal security is extremely important to every merchant. There are a variety of ways to ensure that you can protect your EFTPOS terminals and stay protected from fraudulent behaviour. The first step is to create a list of the EFTPOS terminals on your premises and include the following details for each terminal: The make, model [...]

The key to a successful small business venture is customer satisfaction, and that begins with the right EFTPOS terminal. No matter what kind of small business you have there is an ideal EFTPOS machine out there that will suit your exact needs—no more, no less. It’s just a matter of choosing the right [...]

Everything from your EFTPOS terminal to the sign over your door contributes to the customer’s overall experience. If you’re a small or start-up business looking to carve out your niche, then creating a solid customer experience is crucial to establishing your brand, identity, and credibility. That said, the information out there can be [...]

Keeping your Countertop EFTPOS terminals protected is all about implementing safe practices and smart, preventative habits. If you run a business where multiple employees have access to the terminal, make sure they all take on these habits as well, because they are crucial to maintaining the privacy of the banking information that passes through the [...]

Upgrades for your EFTPOS machine can either come in the form of updated software, or an entirely new terminal that needs to be installed. Whenever the time for either one of them comes around, it’s crucial to get to it as soon as possible, because each update features critical safety features that help keep [...]

When a customer swipes or inserts their Debit card on your EFTPOS terminal, they don’t incur any additional costs from the action, and neither do you. However, when a customer chooses to use a contactless method, someone has to field the fee that banks have implemented. More often than not, that someone is the [...]

Your EFTPOS terminal needs to connect to your customer’s bank to complete a transaction successfully. While the payment is happening,this looks like a pretty simple process. However, the transaction is a lot more complicated than it looks. Behind the scenes, this seemingly simple process is completed by the Skyzer Payment Application, which is [...]

In the modern world, a customer’s payment experience is primarily defined by how fast and smooth the process is, whether that’s executed through a mobile EFTPOS terminal or a cash transaction. But when it comes to EFTPOS transactions, it all comes down to consistent, secure service. Over our 10+ years in the industry, we [...]